Business Hours
- Monday-Friday: 9:30am to 5:30pm ET
- Saturdays & Sundays: Closed
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Your couch will expand within 48 hours, but it can sometimes take 1-2 weeks to reach its full potential. Because the couch is compressed in its box, you might notice some crushed corners and wrinkles at first. We recommend using your play couch as soon as it looks comfy, as the movement will help the foam regain its shape.
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Unzip and gently remove the covers. Machine wash covers with cold water, on gentle cycle with mild detergent. Tumble dry low. Do not bleach or iron. Spot clean foam with a damp cloth. Do not machine wash foam.
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We are a USA-based company and we produce our foam in the USA and in Mexico. Our covers are made in China. We assemble our product in the USA.
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We’re happy to help! Call us Monday – Friday, 9:30 am – 5:30 pm, ET at 1-888-999-0499 or email us anytime at yourigami@fxi.com. We will respond during normal business hours.